Terms and Conditions

1. Acceptance of Terms

By using shopbabyfactory.com, you agree to these legally binding terms. If you disagree, please discontinue use immediately.

2. Eligibility

You must:
✓ Be at least 18 years old (or have parental consent)
✓ Use the site for personal, non-commercial purposes

3. Account Registration

  • Provide accurate and current information
  • Keep login credentials secure and confidential
  • Notify us immediately of unauthorized access

4. Orders & Pricing

  • Prices are in NZD and include GST (where applicable)
  • We reserve the right to cancel orders for:
    ✗ Pricing errors
    ✗ Suspected fraud
    ✗ Product unavailability

5. Shipping & Delivery

  • Delivery times vary (see Shipping Policy)
  • Risk transfers to you upon delivery confirmation
  • You are responsible for customs/duties (international orders)

6. Returns & Refunds

  • 30-day return window for most items
  • Products must be unused and in original packaging
  • Refunds processed within 5–10 business days

7. Intellectual Property

All content (logos, designs, product images) is owned by us. Unauthorized use is prohibited.

8. Prohibited Conduct

You may not:
• Use automated systems to scrape data
• Circumvent geographic restrictions
• Resell products in violation of our policies

9. Limitation of Liability

We are not liable for:
• Indirect/consequential damages
• Product misuse
• Third-party actions

10. Governing Law

These terms are governed by New Zealand law. Disputes must be resolved in Auckland courts.

11. Changes to Terms

We may update these terms. Continued use constitutes acceptance.